1. Processing Approved Refunds
Upon approval of a valid cancellation request, refunds will be initiated automatically to the original payment method used during the transaction (Credit Card, Debit Card, Net Banking, or UPI).
2. Processing Timeline
Refunds typically take 7 to 10 business days to reflect in your account, depending on your bank's processing timelines.
3. Deduction Charges
Applicable bank transaction charges, payment gateway fees, or cancellation penalty charges (if applicable as per policy) will be deducted before issuing the final refund.
4. Early Departure / Unused Nights
No refund will be provided for early check-outs, unused room nights, or unused meal services included in the package once checked in.
5. Contact Support
For any refund status updates, please reach out to our accounts team at revenueexe@pridehotel.com.