At Pride Sun Village Resort & Spa, Goa, accessible from our brand website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
1. Information We Collect
When you make a reservation, inquire about an event, or contact us directly, we may ask for information such as your name, email address, phone number, government photo ID, payment details, and booking preferences.
2. How We Use Your Information
- To process and confirm your room bookings or event reservations.
- To improve, personalize, and expand our hospitality services.
- To communicate with you regarding updates, offers, and booking details.
- To prevent fraudulent transactions and ensure security.
3. Data Protection and Security
We implement strict security measures to maintain the safety of your personal information. Your sensitive/credit information is processed securely through authorized payment gateway partners and is not stored on our servers.
4. Third-Party Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at reservations.goa@prideresorts.in.